Delete your account
Delete it yourself, in the app or on the website
- Log in to Wider.
- Open My Profile (from the menu).
- Scroll to Delete my account, enter your password, type DELETE, and confirm.
Deletion happens straight away. You can first download a copy of your data from the same page (Your data).
What is deleted
- Your account, name, email, phone number and profile photo.
- Your workouts, form scores, goals, routines and progress photos.
- Your nutrition profile, food and water logs, supplement plan and logs, weight, sleep, steps and body measurements.; linked fitness-device data (steps, heart rate, sleep, workouts and connection tokens, with Strava access revoked).
- Your workout buddy connections, cheers and challenges you created.
- Your Mind Games progress.
- Your saved consent records (we keep nothing that identifies you).
What is kept
If you chose to share workouts to help improve the scoring model, the shared numbers are anonymous (they hold joint angles and scores, with no name, email or account link) and cannot be traced back to you, so they remain. Standard server backups are overwritten within 30 days.
Cannot log in?
Use the contact form on our home page from the email address you registered with and ask us to delete your account. We will confirm and delete it within 30 days.